24.Jul.2009 at 24 | Demian
Kinko’s Trouble Spotted a Mile Away
Kinko’s was bought by FedEx in 2004. I wrote a post in December of 2005 about the bad decisions I thought managament was making in regards to the new FedEx / Kinko’s brand. I just stumbled across a Business Week article from December of 2008 about the downward spiral of the brand identity (not to mention earnings) that has been the FedEx / Kinko’s situation since the merger.
I hate to say ‘I told you so’ but it looks like I was three years ahead of the curve on this one. Too bad the FedEx execs weren’t listening. They could have saved a lot of money.




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